Escape of Water / Clean Water Damage Advice

ESCAPE OF WATER/CLEAN WATER DAMAGE

Advice to policyholder

DO

• Turn off water and try to prevent any further damage.
• Mop up as much water as possible. Use a wet/dry vacuum if possible.
• If it is dry outside, open windows and ventilate room as much as possible.
• Be aware and careful of slippery surfaces etc.
• If you have a fan or other source, blow cold air through the room (unless mould/mildew is evident, in which case no method of air circulation should be used). Ensure windows are open before using a fan. Caution-do not use an electric fan or any other equipment on a wet floor.

DO NOT

• Lift or remove carpets or soft furnishings etc outside.
• Apply heat to the carpet in an attempt to dry (this can cause shrinkage and possible structural damage).
• Use any cleaning solutions including bleach, detergents or disinfectants.
• Turn on/use any electrical items that may have been affected by water or condensation.
• Enter a room where standing water is evident if the sockets are submerged.